Help Center

Go to checkinsquad.com/app, create an account with your name and email, and pick a plan: Family, Household, Crew, Company, Reunion or Team. The monthly plans start with a 14-day free trial and no card.

Yes, without the App Store. Open checkinsquad.com/app in Safari, tap the Share button, then Add to Home Screen. CheckInSquad gets its own icon and works like any app. Open it from that icon to turn on notifications (iOS 16.4 or newer). iPhones and Android phones can be in the same family.

Yes. On Android, get CheckInSquad: Family Check In from Google Play. On iPhone, CheckInSquad runs in the web browser and every feature works there. To keep it one tap away, open the browser menu and choose Add to Home Screen.

Open People & roles and tap Add a kid. Give a first name and a PIN. Your child signs in with the family's code, their name and that PIN. No email or phone number is needed.

Share your group's join code, found under People & roles. They create their own account and tap Join with a code. To give a co-parent the same power you have, make them an owner.

Yes. One login can hold a family, a team and a workplace, each kept private from the others. Open More and tap Switch or add a group.

No. There is no background location. The phone shares its position once, only when someone taps a check-in button, and we keep only whether they were within range and how far away. There is no map and no trail.

An owner stands at the house and taps Use where I am now under Group settings, Home location. Check-ins within that radius, 150 meters by default, show as at home. You can widen it for an apartment complex or a large yard.

The check-in is still saved. A weak or missing GPS reading is marked location unconfirmed so you can see it, and a phone that is offline sends the check-in when it reconnects, with the original time.

Open More and tap Turn on push notifications on this phone. On Android this works right away. On iPhone, first add CheckInSquad to your home screen from Safari, then open it from there and turn notifications on.

In the app, open Group settings and tap Set up a display. On the TV or tablet, open the web browser, go to checkinsquad.com/tv and type the six-character code. The code works once and expires after ten minutes.

Any smart TV, tablet or streaming device with a web browser, including Fire TV with the Silk browser and most Samsung and LG TVs. A spare tablet on the refrigerator works well too.

No. The display can only show information. Touch screens can open a day to see its details, but nothing can be added, edited or deleted from the screen.

From your phone, open Group settings and tap Turn off next to the screen. You can also tap Disconnect on the display itself.

Under Group settings, Photos for the display, tap Add photos. Up to 30 photos rotate like a picture frame, and fill the whole screen from 9 at night to 6 in the morning.

Family is $3.99 a month, Household $9.99, Crew $29 and Company $99, or two months free when paid yearly. Reunion and Team are $49 a year, paid once. Every price is flat, never per person, within the plan's size.

No. One price covers one parent or two and every child, up to nine people in all.

Open More and tap Manage billing. There you can change your card, download receipts, switch plans or cancel. You keep your plan until the end of the time you have already paid for.

Payments are handled by Stripe. CheckInSquad never sees or stores your card number.

Yes, any time. Owners can open Group settings and tap Export everything to download the whole group as a file.

Open More and tap Delete my account. It takes effect right away. Groups where you are the only owner are deleted along with it. You can also use the account deletion page.

On the sign-in screen, tap Forgot password? and enter your email. We send a link that works once, for 30 minutes. Kids who forget a PIN can have a parent set a new one under People & roles.

The app locks behind the child's PIN every time it opens and after five minutes away, so no one else can read the family's messages or calendar.